PRIVACY POLICY
Last updated: March 11, 2026
1. Introduction
University Painters ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit a quote request form, including our SMS opt-in form.
If you have questions, contact us at (000) 000-0000 or [email protected].
2. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Full name and mobile phone number.
- Service Preferences: The type of painting or related service you are requesting.
- SMS Consent Records: Records of your opt-in consent, opt-out requests, and message interaction history.
- Technical Data: IP address, browser type, device information, and website usage data collected automatically via cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Respond to your quote request and provide estimates for our services.
- Send you text messages (SMS) regarding your quote, scheduling, and service updates, where you have provided express written consent.
- Send promotional messages about our services, where you have opted in to receive them.
- Comply with legal obligations, including TCPA and applicable state regulations.
- Improve our website and the quality of our services.
- Maintain records of SMS consent and opt-out requests.
4. SMS Communications & TCPA Compliance
By submitting our quote request form and checking the SMS consent box, you provide your express written consent to receive recurring automated text messages from University Painters at the mobile number you provided. These messages may include quote information, scheduling confirmations, appointment reminders, and promotional offers.
Your consent is not a condition of purchasing any service. Message and data rates may apply. Message frequency varies.
To opt out: Reply STOP to any text message at any time. You may also call us at (000) 000-0000 or email [email protected] to be removed from our SMS list.
For help: Reply HELP to any text message or contact us directly.
Important: We do not share your mobile phone number with third parties for their marketing purposes. Your number is used solely for University Painters communications.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Vendors who assist us in operating our website and SMS platform, subject to confidentiality obligations.
- Legal Authorities: When required by law, court order, or to protect our legal rights.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure.
7. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You may disable cookies through your browser settings, though some site features may not function properly as a result.
8. Your Rights
Depending on your state of residence, you may have the right to access, correct, or delete your personal information, and to opt out of marketing communications at any time. To exercise these rights, contact us at the information below.
9. Children's Privacy
Our website is not directed to individuals under 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last updated" date at the top of this page.